At Ducidecor.com, we are committed to providing a seamless and hassle-free shopping experience for our valued customers. This includes our shipping policy, designed to ensure that your orders are delivered in a timely and efficient manner. Please take a moment to review the following details regarding our shipping practices:
1. Shipping Locations
- Currently, we only ship within the United States.
2. Processing Time
- Orders are typically processed within 1-2 business days.
3. Shipping Fee
- We are offering free shipping within the USA For all orders.
4. Estimated Delivery Time
- Delivery takes 7-8 days after the processing time which is 1-2 days.
5. Order Tracking
- Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment.
6. Shipping Partners
- We work with reputable carriers including FedEx and DHL to ensure your order is handled with care and delivered on time.
7. Shipping Restrictions
- We currently do not ship to international destinations (Outside the USA).
8. Delayed Shipments
- While we make every effort to ensure timely delivery, there may be occasional delays due to factors beyond our control, such as extreme weather conditions, holidays, or carrier delays. We appreciate your understanding in such situations.
9. Changes to the Shipping Address
- If you need to update your shipping address after placing an order, please contact our customer support within 24 hours. We will make every effort to accommodate your request, but changes may not be possible if the order is shipped.
10. Lost or Damaged Shipments -In the rare event that your order is lost or arrives damaged, please contact our customer support team within 30 days of the expected delivery date. We will work to resolve the issue promptly.
11. Returns and Exchanges – For information on returns and exchanges, please refer to our Returns Policy
If you have any questions or require further assistance related to shipping, please don’t hesitate to contact our customer support team at email: support@ducidecor.com or
Call us at: +16056403758.
We thank you for choosing Ducidecor.com for your furniture needs and look forward to serving you.